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Did you purchase a subscription box in California and get charged for automatically renewing orders?

If so, you may have a claim for compensation.

In California, businesses must present the terms of any automatic renewal or continuous service offers to consumers in a “clear and conspicuous manner.”  They also must obtain their affirmative consent to those terms before signing consumers up for recurring charges.  And they are required to provide an acknowledgment confirming the terms of the subscription and explaining how to cancel it.

This law protects consumers from unfair recurring charges for goods or services.  If companies fail to comply with this law, they cannot charge California consumers for goods that they automatically ship.

Attorneys are particularly interested in hearing from consumers who were charged for automatic shipments from the following subscription box companies:

  • Hello Fresh
  • Freshly
  • Sun Basket
  • Daily Harvest
  • Bark Box
  • Birch Box

Fill out the form below.  If you qualify, an attorney may contact you to discuss the details of your potential case at no charge.

The law firm responsible for the content of this page is:

Dovel & Luner, LLP
201 Santa Monica Blvd., Suite 600
Santa Monica, CA 90401

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